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Job Posting: Optometry Clinic Manager - Westlock Location

Position: Optometry Clinic Manager

Location: Westlock, AB

Employment Type: Full-Time

Posting closes: December 5, 2025

About Us

Westlock Eye Centre is a patient-centered optometry clinic dedicated to delivering exceptional eyecare through advanced technology, compassionate service, and a highly skilled team. We are looking for an experienced and organized Optometry Clinic Manager to oversee daily clinic operations and support our doctors in providing top-tier patient care.

Position Overview

The Optometry Clinic Manager is responsible for ensuring the clinic runs efficiently while maintaining an excellent patient experience. This includes supervising staff, optimizing workflow, overseeing scheduling and billing processes, and maintaining compliance with clinical standards.

Key Responsibilities

· Manage day-to-day clinic operations and ensure smooth patient flow

· Lead, train, and mentor front desk, opticians and optometric assistants

· Oversee scheduling for staff

· Ensure high levels of patient satisfaction by handling inquiries and resolving concerns

· Monitor billing processes and insurance claims

· Maintain compliance with healthcare regulations, PIPEDA standards, and clinic protocols

· Coordinate vendor relationships and maintain inventory of clinical and optical supplies

· Support doctors with clinical workflow and operational needs

· Analyze performance metrics and prepare reports for leadership

· Implement process improvements to enhance efficiency and patient experience

Qualifications

· 2+ years of experience in an optometry, medical, or healthcare office management role (required)

· Strong leadership and staff management skills

· Knowledge of eyecare terminology, clinical workflow, and insurance billing (preferred)

· Excellent communication and interpersonal skills

· Highly organized with strong problem-solving abilities

· Proficiency with EHR/EMR systems and office management software

· Ability to multitask in a fast-paced environment

What We Offer

· Competitive salary + performance bonuses

· Paid time off and holidays

· Employee eyewear discounts

· Professional development and growth opportunities

How to Apply

Please submit your resume and a brief cover letter to operations@optometristsclinic.com

Job Title: Optician

Location: Barrhaven, Ottawa

Compensation: Up to $35 per hour

Employment Type: Full-time

About Us:

Barrhaven Eyecare is a family owned optometry clinic dedicated to providing comprehensive eye care and high-quality eyewear to our community. Our team of optometrists and eye care professionals work together to ensure every patient receives exceptional service, from examination to eyewear selection.

Position Overview:

We are seeking a skilled and personable Optician to join our clinical team. The ideal candidate will bring both technical expertise and a passion for patient care, helping patients find eyewear solutions that enhance their vision, comfort, and confidence.

Responsibilities:

    •    Work closely with optometrists to interpret prescriptions and assist in patient care

    •    Guide patients in selecting frames and lenses that meet their visual and lifestyle needs

    •    Measure, fit, and adjust eyewear to ensure optimal vision and comfort

    •    Educate patients on lens options, coatings, and proper eyewear maintenance

    •    Process and manage eyewear orders, ensuring accuracy and timely delivery

    •    Maintain inventory and support daily operations of the optical dispensary

    •    Provide friendly, knowledgeable, and professional service to every patient

Qualifications:

    •    Licensed Optician 

    •    Minimum 2 years of experience in an optometry or optical setting preferred (not necessary)

    •    Strong communication, interpersonal, and organizational skills

    •    Attention to detail and a commitment to patient satisfaction

    •    Familiarity with optical software systems and current eyewear technologies

Benefits:

    •    Competitive hourly wage of up to $35/hr

    •    Flexible scheduling and work-life balance

    •    Opportunities for continuing education and professional growth

    •    Employee discounts on eyewear and services

    •    Supportive, team-oriented clinical environment

How to Apply:

Interested candidates should submit a resume to info@barrhaveneyecare.com with the subject line “Optician Application – [Your Name]”. We look forward to welcoming the next member of our patient-focused care team!