FIND YOUR NEXT EXCITING JOB!

Job Title: Optician

Location: Barrhaven, Ottawa

Compensation: Up to $35 per hour

Employment Type: Full-time

About Us:

Barrhaven Eyecare is a family owned optometry clinic dedicated to providing comprehensive eye care and high-quality eyewear to our community. Our team of optometrists and eye care professionals work together to ensure every patient receives exceptional service, from examination to eyewear selection.

Position Overview:

We are seeking a skilled and personable Optician to join our clinical team. The ideal candidate will bring both technical expertise and a passion for patient care, helping patients find eyewear solutions that enhance their vision, comfort, and confidence.

Responsibilities:

    •    Work closely with optometrists to interpret prescriptions and assist in patient care

    •    Guide patients in selecting frames and lenses that meet their visual and lifestyle needs

    •    Measure, fit, and adjust eyewear to ensure optimal vision and comfort

    •    Educate patients on lens options, coatings, and proper eyewear maintenance

    •    Process and manage eyewear orders, ensuring accuracy and timely delivery

    •    Maintain inventory and support daily operations of the optical dispensary

    •    Provide friendly, knowledgeable, and professional service to every patient

Qualifications:

    •    Licensed Optician 

    •    Minimum 2 years of experience in an optometry or optical setting preferred (not necessary)

    •    Strong communication, interpersonal, and organizational skills

    •    Attention to detail and a commitment to patient satisfaction

    •    Familiarity with optical software systems and current eyewear technologies

Benefits:

    •    Competitive hourly wage of up to $35/hr

    •    Flexible scheduling and work-life balance

    •    Opportunities for continuing education and professional growth

    •    Employee discounts on eyewear and services

    •    Supportive, team-oriented clinical environment

How to Apply:

Interested candidates should submit a resume to info@barrhaveneyecare.com with the subject line “Optician Application – [Your Name]”. We look forward to welcoming the next member of our patient-focused care team!

Are you passionate about eyewear, customer service, and creating a positive experience for patients? We are looking for a friendly, dedicated and skilled individual to join our team. If you have a flair for helping customers find the perfect eyewear and ensuring seamless patient care, we’d love to hear from you!

Key Responsibilities:

Customer Engagement & Service

• Provide a warm, welcoming atmosphere and exceptional customer service.
• Respond promptly and professionally to customer inquiries via phone and in person.
• Schedule appointments, confirm bookings, and recall patients with attention to detail.
• Troubleshoot and resolve patient concerns to ensure high satisfaction.
• Help achieve store sales goals by providing expert guidance to customers on eyewear.
• Collaborate with frame representatives to source the latest styles and trends.

Appointment Management & Billing

• Manage appointment scheduling and patient check-ins efficiently.
• Generate invoices and handle direct billing to Third-Party providers.

Eyewear Selection & Dispensing

• Assist customers in frame selection based on prescription, facial features, and style preferences.
• Explain lens and frame features and the benefits of various coatings confidently.
• Accurately measure pupil and segment heights for precise fittings.
• Dispense, adjust, and repair eyeglasses with care and accuracy.
• Monitor job statuses with optical labs, ensuring timely delivery for patients.
• Order contact lenses and notify patients when their orders are ready for pickup.

Knowledge & Education

• Stay up-to-date with the latest eyewear technologies and confidently communicate these advancements to customers.
• Perform optical pre-tests for the optometrists and collaborate on prescription accuracy.
• Educate customers on proper eyewear care and maintenance.

Store Maintenance & Inventory

• Maintain a clean, organized, and visually appealing store environment.
• Monitor inventory levels, restocking, and rotating as necessary, while ensuring products are fresh and in stock.
• Manage competing tasks efficiently while maintaining a high standard of store cleanliness.
• Showcase strong multitasking abilities, effectively prioritizing tasks and managing competing priorities.

Qualifications and Skills:

Experience & Expertise

• Minimum of 2 years of optical experience preferred, though optician licensure is not required.
• Knowledge of frames, lenses, and contact lenses.
• Familiarity with sales techniques and optical software is an asset.
• Experience with optical pre-testing is a plus.

Communication & Medical Knowledge

• Strong understanding of medical terminology related to optometry.
• Excellent communication skills with the ability to build rapport with patients and colleagues.
• Ability to problem-solve and think critically in fast-paced environments.
• Ability to multitask and prioritize effectively.

Professionalism & Commitment

• Consistent, punctual attendance and a commitment to high professional standards.

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

Why Join Us?

We offer competitive pay based on experience and a supportive, friendly work environment where your contributions are valued. If you’re motivated, detail-oriented, and love delivering exceptional customer service in the optical field, we’d love to see your application!

Applicants can drop off their resumes at our clinic or submit them via email. We thank everyone for their interest but only select candidates will be contacted.