FIND YOUR NEXT EXCITING JOB!

• Designs complete eyewear product by incorporating frame design elements, lens materials and optics with patient's prescription and lifestyle requirements.
• Performs eyeglass frame adjustments and repairs. Includes proper aligment of frame, comfortable fit, functional vision and instructions on proper wear and care of eyeglasses.
• Perform accurate measurements of lens power, pupilary distance, multifocal segment height, lens base curve, vertex distance and prism power.
• Orders custom lens product from wholesale optical laboratories, monitors process, post charges and bill insurance when needed.
• Edge lenses to fames and verify accuracy before dispensing.
• Order Contact lenses for patients.
• Perform thorough contact lens exams including the recommended follow up exams.
• Verfies lens prescriptions of the ordered lenses and check for accuracy with COBC standards.
• Assists in wholesale purchasing of frames and other products for resale to patients.
• Assists in the return of authorized merchendise to manufactures and prepare credit forms.
• Designs, arrange and maintains product displays.
• Organizes, maintains, and cleans frames and display areas throughout the work day.
• Monitors product inventory levels.
• Maintains instruments and hand tools used in the lab and dispensary.
• Maintains up to date job knowledge by attending after work training.
• Answers phones when needed and helps front end staff with check ins and check out of patients.
• Calls patients when orders are in and schedules appointments for pick ups or follow ups.
• Provides patient education regarding lens materials, products, and designs.
• Provides accurate recommendations to patients regarding proper eyeglass frame selection.
• Educates the patient on how to properly maintain,care for, and wear their contacts and/or eyeglasses.

Responsibilities:
- Assist customers in selecting and fitting eyewear based on their prescription and style preferences
- Take accurate measurements of customers' eyes and facial features to ensure proper fit of eyewear
- Educate customers on lens options, coatings, and other enhancements to meet their vision needs
- Process orders for eyewear, including verifying insurance coverage and obtaining necessary authorizations
- Adjust and repair eyewear as needed to ensure customer satisfaction
- Maintain inventory of frames, lenses, and other optical supplies
- Provide exceptional customer service and resolve any issues or concerns

Other duties

• -Assisting the team with checking in and checking out patients
• -Answering phones, emails and texts
• -Insertion and removal training ( soft contacts , rigid gas permeable lens, sclerals)
• -Assisting with dry eye therapies
• General office duties

Skills:
- Strong knowledge of different types of lenses, frames, and other optical products
- Excellent interpersonal and communication skills to effectively interact with customers and colleagues
- Detail-oriented with the ability to accurately measure and fit eyewear
- Proficient in using optical equipment for measurements and adjustments
- Ability to multitask in a fast-paced retail environment
- Knowledge of insurance billing processes for eyewear is a plus

We provide training opportunities to further your knowledge as we are a specialty eye care clinic with an emphasis on myopia control, dry eye and specialty contact lenses. Our clinic strives to provide opportunities to grow and learn.

As an Optician, you will play a crucial role in helping customers find the perfect eyewear to meet their vision needs. You will utilize your knowledge of different lens options, frames, and coatings to provide personalized recommendations. Additionally, your excellent interpersonal skills will allow you to build rapport with customers and ensure their satisfaction throughout the entire process. If you have a passion for helping others improve their vision and enjoy working in a retail environment, we would love to have you join our team.

Job Type: Full-time

Salary: $28.00-$32.00 per hour

Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Oakville, ON L6M 4J2: reliably commute or plan to relocate before starting work (required)

Work Location: In person