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Ontario
Posted 2 months ago
Oakville, ON Permanent Full-time Any experience

Responsibilities:
- Assist customers in selecting and fitting eyewear based on their prescription and style preferences
- Take accurate measurements of customers' eyes and facial features to ensure proper fit of eyewear
- Educate customers on lens options, coatings, and other enhancements to meet their vision needs
- Process orders for eyewear, including verifying insurance coverage and obtaining necessary authorizations
- Adjust and repair eyewear as needed to ensure customer satisfaction
- Maintain inventory of frames, lenses, and other optical supplies
- Provide exceptional customer service and resolve any issues or concerns

Other duties

  • -Assisting the team with checking in and checking out patients
  • -Answering phones, emails and texts
  • -Insertion and removal training ( soft contacts , rigid gas permeable lens, sclerals)
  • -Assisting with dry eye therapies
  • General office duties

Skills:
- Strong knowledge of different types of lenses, frames, and other optical products
- Excellent interpersonal and communication skills to effectively interact with customers and colleagues
- Detail-oriented with the ability to accurately measure and fit eyewear
- Proficient in using optical equipment for measurements and adjustments
- Ability to multitask in a fast-paced retail environment
- Knowledge of insurance billing processes for eyewear is a plus

We provide training opportunities to further your knowledge as we are a specialty eye care clinic with an emphasis on myopia control, dry eye and specialty contact lenses. Our clinic strives to provide opportunities to grow and learn.

As an Optician, you will play a crucial role in helping customers find the perfect eyewear to meet their vision needs. You will utilize your knowledge of different lens options, frames, and coatings to provide personalized recommendations. Additionally, your excellent interpersonal skills will allow you to build rapport with customers and ensure their satisfaction throughout the entire process. If you have a passion for helping others improve their vision and enjoy working in a retail environment, we would love to have you join our team.

Job Type: Full-time

Salary: $28.00-$32.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Paid time off
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Oakville, ON L6M 4J2: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Posted 2 months ago
Brampton, ON Permanent Full-time 0-2 years

Job Summary:
We are seeking a skilled Optician/manager to join our team at Vivid eyecare in Brampton. The ideal candidate will have a passion for providing exceptional eye care services and assisting customers in selecting the perfect eyewear.

Responsibilities:
- Assist customers in selecting eyeglasses, frames, and lenses based on prescription and lifestyle needs
- Take accurate measurements for eyeglasses fitting
- Adjust and repair eyewear as needed
- Educate customers on proper eyewear care and maintenance
- Process orders and maintain accurate patient records
- Work closely with optometrists to ensure seamless patient care

Skills:
- Proficiency in optical dispensing and fitting
- Knowledge of medical terminology related to optometry
- Strong sales skills to recommend appropriate products
- Experience in optical laboratory work preferred
- Retail management or retail sales experience is a plus
- Familiarity with electronic health records system is advantageous

Join our team and help individuals achieve optimal vision while providing outstanding customer service.

Job Type: Full-time

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